How to book
Due to the COVID pandemic, we can currently only take online bookings, through our website. Ordinarily, you can book in person, by phone or online. You can also book by smartphone using our mini app within Big Local App Stafford. Cheques should be made payable to Freedom Leisure.
Payment and Ticket Collection
For online bookings you can pay by credit or debit card. Ordinarily, tickets can be paid for by cash, cheque or credit and debit cards, and we accept Access, Visa, Delta and Maestro cards. Reservations are held for five working days. Any reservations not paid for, will be released for sale. The Theatre management does not offer the option to exchange tickets or refund money. Only in exceptional circumstances, as deemed by the theatre management, will an exchange of ticket or refund be given. Returned tickets may be offered for resale but are subject to an administration charge. All tickets are subject to a booking fee – for more information please see Why booking fee?
Discounts and Concessions
Concessions are available for many performances and apply to children under 16, full time students, people over 60 and people claiming unemployment benefit. Proof of status may be required for concessionary tickets. Concession prices are shown in brackets where they apply. Family tickets: 2 adults, 2 children or 1 adult and 3 children, not available on all performances/events. Tickets for infants aged Under 2 years available for selected performances. For many performances group discounts are also available for parties of 20 or over. A ‘Babes in Arms’ ticket must be booked by the adult when purchasing tickets, any children using a seat will be required to pay the normal ticket price. Ask the Box Office for further details.